Privacy Policy

Contact and identity data you submit via quote requests, support tickets, or direct correspondence — including name, company name, email address, phone number, and job title.

Technical data automatically collected when you visit our site: IP address, browser type, operating system, referring URLs, and pages visited. This data is aggregated and never tied to individual identities.

Communication records: emails, support ticket threads, and chat logs retained for service continuity and compliance purposes.

Payment information: processed securely through Stripe. We do not store full credit card details on our servers.

Authentication data: Supabase manages user sessions and authentication credentials securely.

Contact data: to respond to inquiries, process quote requests, provide support, and send service updates.

Technical data: to analyze site performance, understand user behavior, and improve our services through Google Analytics.

Communication records: to maintain service history, resolve issues, and comply with legal obligations.

Payment information: to process transactions and prevent fraud through Stripe integration.

Authentication data: to secure user accounts and enable personalized service access.

We use cookies to enhance your browsing experience and analyze site usage. Cookies are categorized as:

• Necessary: Authentication, fraud prevention, and core functionality.

• Analytics: Google Analytics tracks page views and user interactions to help us improve our site.

• Marketing: Google AdSense and related services display relevant ads.

• Preferences: Stores your consent choices and user preferences.

For detailed information about each cookie, visit our

.

Under the California Consumer Privacy Act (CCPA) and similar state privacy laws, you have the right to opt out of the sale or sharing of your personal information.

InfraLock Systems does not sell your personal information to third parties for monetary consideration. However, we may share data with service providers (Supabase, Stripe, Google Analytics) as part of normal business operations.

If you wish to exercise your rights under CCPA or other applicable privacy laws, please contact us at

.

GDPR Rights (if you are in the EU): You have the right to access, correct, port, restrict processing of, or delete your personal data. You also have the right to withdraw consent at any time.

CCPA Rights (if you are in California): You have the right to know what personal information is collected, delete personal information, opt out of the sale or sharing of personal information, and not be discriminated against for exercising your rights.

To exercise any of these rights, submit a written request to

. We will respond within 30 days. If you believe we have not handled your data lawfully, you have the right to lodge a complaint with the relevant supervisory authority.

Active client records are retained for the duration of the service engagement plus seven (7) years to satisfy audit and legal obligations.

Prospect and inquiry data is retained for up to two (2) years from last contact, after which it is securely deleted.

Consent records are stored in your browser's localStorage under the key "infralocksystems_consent_v1" and persist until you clear your browser data.

You may request deletion of your data at any time by contacting us at the address below, subject to overriding legal retention requirements.

For privacy-related requests, questions, or complaints, contact our data team at

or write to: InfraLock Systems LLC, Attn: Privacy, United States.

This Privacy Policy was last updated on October 18, 2026.